Welcome to TripAways Help section

We are always happy to help

Useful advices how to use TripAways

For the host: how to become a super host?

Just placing a listing on our website is for sure a good start, but there are special things about publication that will show your listing more often than others and above others. To obtain frequent reviews edit your listing with the following items:

  • Fill in all of listing sections, the information should always be relevant;
  • Fully describe your property, tell about facilities and benefits of your property;
  • Download high quality images, it will make the first impression on the potenciql clients.
For the guestHow to have a wonderful trip and get unforgettable impressions?

Any trip can be turnt into a wonderful., unforgettable vacation - preparation is the most important part - and housing rent is one of the main conditions. We recommend you to use the following rules when searching, to not get lost in the great variety of listings

  • Use filters for search, it will hepl you to specify perfect property for you;
  • Learn the listing and reviews thoroughly, check the housing's location on the map, look at the photos, find out the requirements - this will certainly help you make a choice and avoid problems in the future;;
  • Learn the listing and reviews thoroughly, check the housing's location on the map, look at the photos, find out the requirements - this will certainly help you make a choice and avoid problems in the future;.

Safety of the stay for the guests

Our experiens shows that it is better to followrules for hosts and rules for guests, to ensure safety. However, emergency cases can occur for various reasons in response to actions of both parties. This is why we recommend you follow the rules during the trip, which will surely keep you from getting into a sticky situation.

Questions about payments and fees

Learn more about what is included in the booking price, how the price is formed and what payment methods exist. What happens if your booking was canceled and whether it will be refunded.

Rental specifications in different countries

Apartment rent abroad is always complicated. Local legislation can differ significantly from that of the motherland's, and a risk of facing inextricable difficulties appears, if a deal execution's features have not been clarified in advance.

That's why TripAways takes care about its guests and hosts by marking out housing rent peculiarities in different countries.

Haven't found what you've been looking?

Contact the support team